2024-11-08 EST
Delayed data processing
2024-11-01 EDT
Elevated error rates in Zus App and Zus APIs
2024-10-31 EDT
ZAP and Operational Data Store currently unavailable
2024-10-22 EDT
Intelligent refresh for Admit, Transfer, Update messages (Discharge unaffected).
2024-10-15 EDT
Patient History Job Delay
2024-09-30 EDT
Patient creation from EHRs is delayed
2024-09-11 EDT
ZAP data subscriptions returning an error for new enrollments
2024-09-06 EDT
Delay in new data arriving to Zus users
2024-09-04 EDT
Some users unable to log in to Zus App due to issues impacting the Zus auth service
2024-08-21 EDT
The ZAP in Elation is down
2024-07-30 EDT
Bulk data services are delayed
2024-07-30 EDT
Zus Services are disrupted due to AWS Outage
2024-07-11 EDT
The ZAP in athena is down
2024-07-09 EDT
Users are experiencing intermittent errors and longer load times
2024-07-08 EDT
Lens processing is delayed
2024-07-08 EDT
The ZAP is currently down
2024-06-20 EDT
Encounters component incorrectly displayed as empty
2024-06-13 EDT
Request Records temporarily disabled in the ZAP
2024-06-12 EDT
Patient History Job Backfill
2024-06-04 EDT
Stalled Patient History Jobs
2024-06-02 EDT
Errors retrieving ad-hoc medication history
2024-05-29 EDT
The Zus Web Application was temporarily inaccessible
2024-05-24 EDT
Resolved: Delayed delivery of Quest Lab data for patients enrolled after 4/25/2024
2024-04-29 EDT
Hospitalization UI was temporarily inaccessible
2024-04-29 EDT
Data mart users briefly unable to access their data through their Snowflake accounts
2024-04-26 EDT
Data mart users briefly unable to access their data through their Snowflake accounts
2024-04-12 EDT
Requests to patient history API intermittently failing with HTTP 500 errors
2024-04-05 EDT
Investigating: Patient documents stuck in progress
2024-04-03 EDT
CommonWell jobs stuck in progress with documents failing to download
2024-03-22 EDT
Data mart users are unable to access or use Snowflake services and features using Snowsight.
2024-03-21 EDT
Patients for some clients may be missing data in Zus from Integrated EHRs
2024-02-27 EST
Processing delay for newly created data
2024-02-22 EST
CommonWell outage
2024-02-12 EST
Lens processing was delayed
2024-02-07 EST
Delayed delivery of ZusHooks messages
2024-01-22 EST
Resources being created with numerical IDs
2024-01-10 EST
Some source documents are inaccessible in the ZAP
2023-12-20 EST
Scheduled downtime Wednesday night, 12/20, for Zus FHIR APIs and related services from 2023-12-20 23:30 EST to 2023-12-21 00:17 EST
2023-11-30 EST
The Zus Application is currently unavailable
2023-11-21 EST
Source Documents were briefly unavailable in the ZAP
2023-11-13 EST
Planned Data Mart Maintenance Notification from 2023-11-13 04:30 EST to 2023-11-13 05:30 EST
2023-10-30 EDT
Temporary outage in Auth Service
2023-10-24 EDT
Some or all clinical data is inaccessible for patients
2023-10-20 EDT
New Conditions and Medications data not reflected in Zus UIs
2023-10-17 EDT
ZusHooks messages delayed
2023-10-17 EDT
Zus App, GraphQL APIs, and ZusHooks temporarily unavailable
2023-10-05 EDT
Data marts missing subset of third-party resources
2023-09-29 EDT
Subset of patients missing universal patient identifiers
2023-08-25 EDT
Some patient profiles are unable to be opened
2023-07-31 EDT
Scheduled patient history jobs failing to run
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