Some users may be unable to access the ZAP

Major incident Applications EHR Integrations Elation Health
2025-04-22 13:03 EDT · 1 hour, 44 minutes

Updates

Issue

We have addressed the root cause of the ZAP outage.

The ZAP will now load as expected in Elation and the affected embedded experiences (provider portals).

April 22, 2025 · 14:40 EDT
Investigating

The Zus Aggregared Profile (ZAP) is currently inaccessible in Elation and some embedded experiences (provider portals).

We have identified the root cause and are working to resolve the outage. We will post an update as soon as possible.

April 22, 2025 · 14:22 EDT

← Back