Targeted Organization Request Failures on the Carequality Network

Minor incident Data Connections Carequality Network
2025-05-16 16:25 EDT · 1 hour, 20 minutes

Updates

Resolved

We are resolving this incident and will post additional communication as needed.

May 16, 2025 · 17:42 EDT
Monitoring

Further investigation has revealed that this issue is intermittent and is resulting in slight delays rather than failures to ingest data. Paused jobs have been resumed.

May 16, 2025 · 17:23 EDT
Issue

Starting around 3:25PM EST the vendor we use to connect to the Carequality network began experiencing issues with targeted organization requests. In response, we’ve paused the execution of non-priority jobs. Once the outage has resolved we will resume the execution of paused jobs.

May 16, 2025 · 16:55 EDT

← Back