Delayed data processing
Minor incident
Applications
EHR Integrations
Data Connections
ADT Networks
Lenses and Enrichment
athenahealth
Elation Health
Canvas Medical
Healthie
2024-11-08 09:23 EST
· 1 day, 4 hours, 42 minutes
Updates
Resolved
November 9, 2024 · 13:53 EST
The backlog affecting inbound ADT feeds and EHR data loops has been successfully cleared. Normal processing times have been restored for all impacted services.
Investigating
November 8, 2024 · 12:48 EST
We’ve identified the root cause and are working to apply a fix. Up to 50% of traffic from the impacted sources will continue to experience delays for the next few hours.
Issue
November 8, 2024 · 09:23 EST
Processing and enrichment of data from inbound ADT feeds and EHR data loops is currently delayed. We’re working to resolve the issue as quickly as possible, and will post an update when the backlog is cleared.
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