Delayed data processing

Minor incident Applications EHR Integrations Data Connections ADT Networks Lenses and Enrichment athenahealth Elation Health Canvas Medical Healthie
2024-11-08 09:23 EST · 1 day, 4 hours, 42 minutes

Updates

Resolved

The backlog affecting inbound ADT feeds and EHR data loops has been successfully cleared. Normal processing times have been restored for all impacted services.

November 9, 2024 · 13:53 EST
Investigating

We’ve identified the root cause and are working to apply a fix. Up to 50% of traffic from the impacted sources will continue to experience delays for the next few hours.

November 8, 2024 · 12:48 EST
Issue

Processing and enrichment of data from inbound ADT feeds and EHR data loops is currently delayed. We’re working to resolve the issue as quickly as possible, and will post an update when the backlog is cleared.

November 8, 2024 · 09:23 EST

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