Zus Health System Status
Binary resources created since March 31st at 2PM are not accessible via API
Major incident
Applications
Zus App
EHR Integrations
FHIRplace
Data APIs
FHIR APIs
athenahealth
Elation Health
Canvas Medical
Salesforce Health Cloud
Healthie
2025-04-01 11:37 EDT
· 10 hours, 29 minutes
Updates
Resolved
April 1, 2025 · 22:06 EDT
All impacted binary resources are now fixed and available via API and in Zus UIs.
Investigating
April 1, 2025 · 17:04 EDT
We’ve fixed the issue such that new binaries resources written to Zus are no longer impacted by the incident. We are working on fixing the impacted binary resources from the past 24 hours.
Issue
April 1, 2025 · 11:37 EDT
Attempting to retrieve binary resources created since March 31st at 2PM ET via API results in a 404 message. As a result, attempts to view the source document for a clinical data point or document in the document list in the ZAP will fail.
We have identified the issue and are working on implementing a fix as soon as possible.
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