Zus Health System Status
All systems operational
Zus Health's status page provides information about the current status and incident history of our available services.
Applications Operational
Zus App Operational
EHR Integrations Operational
athenahealth Operational
Elation Health Operational
Canvas Medical Operational
Salesforce Health Cloud Operational
Healthie Operational
FHIRplace Operational
Data APIs Operational
Patient History API Operational
Package Enrollment API Operational
FHIR APIs Operational
Data Connections Operational
CommonWell Network Operational
Carequality Network Operational
Surescripts Service Operational
ADT Networks Operational
Quest Connection Operational
Intelligent Refresh Operational
Data Marts Operational
Auth Service Operational
ZusHooks Operational
Lenses and Enrichment Operational

Past Incidents

Minor incident Some patient and appointment updates from athenahealth not making it to Zus
[Resolved]

The root cause of the issue that prevented some Athena updates from reaching the Zus data store has been identified and addressed. A fix was deployed yesterday, and monitoring has been ongoing to confirm stability.

Additional alerting has been implemented to ensure faster detection in the future, and plans are underway to introduce a self-healing mechanism to prevent data loss should a similar issue recur.

Applications EHR Integrations athenahealth
Posted at February 24, 2026 · 09:56 EST
Major incident No data returned by Surescripts since 2/19 1 pm ET
[Resolved]

Zus has confirmed that the Surescripts incident has been fully resolved.

Surescripts has completed reprocessing all impacted jobs from the disruption window beginning at approximately 1:00 PM ET on 2/19/2026. All previously missing pharmacy dispense and prescription data has now been successfully delivered and processed.

We will continue to monitor, but this incident is now considered resolved. Thank you for your patience while we worked with Surescripts to address this issue.

Data Connections Surescripts Service
Posted at February 24, 2026 · 10:42 EST
Incident & maintenance history
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