Patient History API
Operational
Package Enrollment API
Operational
FHIR APIs
Operational
CommonWell Network
Operational
Carequality Network
Operational
Surescripts Service
Operational
ADT Networks
Operational
Quest Connection
Operational
Intelligent Refresh
Operational
Data Marts
Operational
Auth Service
Operational
ZusHooks
Operational
Lenses and Enrichment
Operational
Past Incidents
Minor incident
Some patient and appointment updates from athenahealth not making it to Zus
[Resolved]
The root cause of the issue that prevented some Athena updates from reaching the Zus data store has been identified and addressed. A fix was deployed yesterday, and monitoring has been ongoing to confirm stability.
Additional alerting has been implemented to ensure faster detection in the future, and plans are underway to introduce a self-healing mechanism to prevent data loss should a similar issue recur.
Major incident
Intermittent accessibiliy for Standalone App, EHR Integrations, and Data APIs
[Resolved]
Our third party vendor has implemented a fix and we have seen errors subside. We will continue to monitor traffic on our Standalone App and API endpoints to ensure ongoing stability.
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