Elevated error rates on Carequality

Minor incident Data Connections Carequality Network
2026-08-17 17:00 EDT · 2 days, 14 hours, 20 minutes

Updates

Issue

Zus experienced elevated error rates on our Carequality connector starting at ~5 pm eastern on 8/17/2026. We believe these errors have died down for upcoming jobs, and we will rerun impacted jobs tomorrow.

If a job you submitted has errored and the delay is impacting your operations: use the Request Records button in the ZAP to bypass this queue. You will not be charged for the additional job.

August 18, 2026 · 18:10 EDT

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