Potential issue with Carequality Network

Minor incident Data Connections Carequality Network
2026-07-21 14:33 EDT · 2 days, 2 hours, 7 minutes

Updates

Monitoring

We have identified an issue that was resulting in slightly degraded patient matching results on the Carequality network since 7/1. The original behavior has been restored as of 7/22. If you have any concerns about a potential data gap, please feel free to rerun a new job or reach out to your account contact.

July 22, 2026 · 18:02 EDT
Issue

We are currently investigating reports of potential issues with Carequality Network. At this time we have not confirmed an incident - our team is actively looking into the situation and will share an update as soon as we know more.

July 21, 2026 · 14:33 EDT

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