Intermittent accessibiliy for Standalone App, EHR Integrations, and Data APIs
Major incident
Applications
Zus App
EHR Integrations
FHIRplace
Data APIs
Patient History API
Package Enrollment API
Auth Service
FHIR APIs
athenahealth
Elation Health
Canvas Medical
Salesforce Health Cloud
Healthie
2026-02-22 11:56 EST
· 2 hours, 1 minute
Updates
Resolved
February 22, 2026 · 13:51 EST
Our third party vendor has implemented a fix and we have seen errors subside. We will continue to monitor traffic on our Standalone App and API endpoints to ensure ongoing stability.
Monitoring
February 22, 2026 · 12:19 EST
We have determined that the third party issue is only affecting authentication for our Standalone App. EHR integrations and Data APIs are working as normal. We are monitoring the situation and will update this incident when the errors resolve.
Issue
February 22, 2026 · 11:56 EST
Zus is aware of elevated errors in a third party vendor that are causing intermittent access errors for the Standalone App and potentially EHR integrations and Data APIs.
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