Dropoff in Carequality responses for former On-Behalf-Of and certain Delegate orgs

We have observed a decrease in the number of Epic documents returned when querying the Carequality network for some customers that were formerly configured as On-Behalf-Of (OBO) or are transitioning into Delegate status.

This decrease began late on December 3rd. We are actively investigating the root cause alongside our Carequality implementer, and will re-run patient queries impacted by the incident once it is resolved.