Users reporting issues with accessing patient data via Zus UIs and APIs
Minor incident
Applications
Zus App
EHR Integrations
FHIRplace
Data APIs
FHIR APIs
athenahealth
Elation Health
Canvas Medical
Salesforce Health Cloud
Healthie
2025-10-08 17:03 EDT
· 4 hours, 14 minutes
Updates
Resolved
October 8, 2025 · 21:16 EDT
This incident has been resolved and customers can again access all available patient data via Zus UIs and FHIR APIs.
Monitoring
October 8, 2025 · 17:37 EDT
ZAPs and FHIR APIs are no longer intermittently unavailable. We are addressing the root cause of the incident and monitoring performance and availability.
Issue
October 8, 2025 · 17:03 EDT
We are aware of issues that are causing ZAPs to be intermittently unavailable in Zus UIs and Zus FHIR APIs to return 500 errors. We are actively investigating and resolving the issue.
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