The ZAP is not loading in athena

We have confirmation from athena that they have resolved the root cause of this issue.

The ZAP in athena will now launch as expected.

We continue to be in touch with athena as they triage and resolve this issue.

We will continue to update this incident as we receive additional detail from the athena team.

We have escalated this issue with athena support. Their team is working to resolve a bug deployed by athena overnight.

We will post updates as we receive them from athena.

We are aware that the same issue impacting athena users yesterday is now impacting users again. This prevents the ZAP from opening in athena. Users will see an error in the ZAP window when attempting to launch it from the Apps tab in an athena chart.

We are currently in contact with the athena support teams to triage and resolve the issue.

We will post an update as soon as the issue is identified.

Note This issue only impacts the ZAP in athena, and the Zus Web App and other EHRs are unaffected.