Outpatient encounters inappropriately triggering creation of Transition of Care Lenses
      
Minor incident
      
        Lenses and Enrichment
    
    
      
2025-07-28 12:09 EDT
      
      · 2 weeks, 3 days, 1 hour, 8 minutes
    
  Updates
          Resolved
        
        
August 14, 2025 · 13:16 EDT
        
      
      We have resolved the major issues causing this incident. Outpatient visits are no longer triggering TOC Lenses inappropriately.
          Update
        
        
July 31, 2025 · 17:13 EDT
        
      
      
We have resolved the root cause of this issue and are in the process of backfilling impacted EpisodeOfCare resources. We will close this incident when the backfills are complete.
          Issue
        
        
July 30, 2025 · 15:09 EDT
        
      
  We are aware of an issue with the Transitions of Care Lens inappropriately including certain types of outpatient visits, causing an artificially high number of EpisodeOfCare resources to be created.
We have begun work to remediate the issue, and will continue work to remove those incorrectly included encounters.
We will provide an additional update when we have fully resolved the inclusion of these encounters.
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