Processing delay for newly created data

Delayed data have now been processed. This incident is now resolved.

We have identified a delay in processing newly created data into our FHIR server. This has the following impact:

• Users cannot open the ZAP in athenahealth for newly created patients.
• Newly created patients are not searchable in the standalone Zus App
• Newly created data, including Lens and third-party data, is not viewable in FHIRPlace
• Newly created data, including Lens and third-party data, is not retrievable via the FHIR APIs (GET api.zusapi.com/fhir/)

There was no loss of data, and we are resolving this processing latency.