Zus App, GraphQL APIs, and ZusHooks temporarily unavailable

Major incident Zus Aggregated Profile Profile via API Zus App ZusHooks
2023-10-17 17:06 EDT · 1 hour, 6 minutes

Updates

Retroactive

From 5:06pm to 6:12pm EDT today, a failure in an internal authorization service caused errors to be returned by our GraphQL data APIs and prevented ZusHooks, including ADT notifications, from being delivered. This in turn caused some data to be unavailable in our Zus application UIs during this time.

The issue has been resolved. We are working to send affected ZusHook messages and will update when more information is available.

October 17, 2023 · 19:42 EDT

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