Provider outage impacting multiple services

This incident is now resolved, and impacted services have returned to normal availability and operations.

Impacted Zus services are now recovering. We are continuing to monitor the situation.

• The patient history API is now available; there may be a delay in ingested data becoming accessible through ODS and the data marts
• ZusHooks have recovered
• Data marts have recovered
• EHR integrations are available
• Patient data subscriptions are available

We are continuing to monitor this situation as our provider works to restore service. The following services are still experiencing degraded performance:

• The patient history API is currently unavailable
• ZusHooks are delayed
• Data mart refreshes are delayed
• EHR integrations are delayed
• Patient Data Subscriptions API is currently unavailable

Due to a provider outage, the following services are experiencing degraded service:

• The patient history API is currently unavailable
• ZusHooks are delayed
• Datamart refreshes are delayed
• EHR integrations are delayed
• Patient Data Subscriptions API is currently unavailable

We will monitor the situation and continue to provide updates.